When documents are stored in an online document management system, they are available for retrieval 24 hours a day. Depending upon how the system is set up and on which users are granted access, documents can also be retrieved globally. So if you have offices around the world or employees working from their homes, they can access documents as if they were in the central office. This is a major productivity boost for most organizations, and best of all, does not compromise document security.
Document retrieval is all about getting the right documents to the right people, instantly. This is a combination of search criteria and security.
Security: Everyone in your organization does not need to see every document you have. If you have sensitive files or are under strict government privacy regulations, you want to make sure that your documents can only be viewed by the people with the need to know.